Customer Service

Need Help?

If you are having issues and need assistance please feel free to call us at 800-279-4288 or browse through our help options. We are here to meet your needs to the best of our ability. Our family owned business understands how important quality and service are and we are dedicated to following through with our customer's requests.
As you can see, we have three options for you to shop. We have our instore location in Rock Port Missouri, Our website GraybillChrome.com, and over the phone. Most of our vendors also have websites that you can browse but you will not be able to purchase as they only sell to businesses. If you have an item number or custom part that you do not see on our website that you would like to purchase, call us and we will try to order it for you.

Your Account

As a customer you will be able to create your own account where your information is stored and you can access to view order status and wish list items. Your account is accessible 24/7 online and you can call us directly Monday through Friday 8 AM to 4:30 PM. If you have any questions about your account or your order and do not see the information online, call us.

Join the Team!

We have many skilled mechanics and helpful and understanding staff. We have been in this business for over 25 years and have a broad range of experience. We are always interested in hiring new and knowledgeable employees to help meet and exceed our customer's expectations. Our business is ever-growing and although we may or may not have positions open, we are still interested in getting your information in case such an opportunity arises.